Privacy Policy

Last updated: May 2026

Who I Am

I trade as Matt the Plumber, a plumbing business based in Ipswich, Suffolk. My contact details are: 07852 547285 / [email protected].

What Data I Collect

When you use my contact form, I collect the information you provide: your name, phone number, email address, and the details of your enquiry.

This website uses analytics to understand how visitors use the site. I do not use advertising trackers.

Why I Collect It

I use your contact details solely to respond to your enquiry and carry out any work you hire me to do. I do not sell, share, or pass your data to any third parties for marketing purposes.

How Long I Keep It

Enquiry records are kept for up to 12 months. Customer records relating to completed work are retained for six years to meet HMRC requirements, after which they are deleted.

Your Rights

Under UK GDPR, you have the right to request access to, correction of, or deletion of any personal data I hold about you. To make a request, contact me at [email protected].

Contact

If you have any questions about this policy, get in touch: 07852 547285 or [email protected].